Thryvoo ("we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our customer engagement platform.
1. Information We Collect
- Personal Information: Name, email address, phone number, and business details when you register for our services.
- Usage Data: Device information, browser type, pages visited, and time spent on our platform to improve user experience.
- Customer Interaction Data: Information collected when customers scan your QR codes and interact with your digital offers and promotions.
2. How We Use Your Information
- To provide, maintain, and improve our customer engagement services.
- To personalize your experience and provide relevant content.
- To communicate important service updates, offers, and marketing communications (you may opt-out at any time).
- To analyze usage patterns and improve our platform's functionality.
- To comply with legal obligations and protect against fraudulent activities.
3. Data Sharing and Disclosure
We respect your privacy and do not sell your personal information. We may share data with:
- Trusted third-party service providers who assist in platform operations (under strict confidentiality agreements).
- Legal authorities when required by law or to protect our rights and safety.
- Business partners during mergers, acquisitions, or asset sales (with proper notice).
4. Data Security Measures
We implement industry-standard security protocols including:
- End-to-end encryption for sensitive data transfers
- Secure server infrastructure with regular security audits
- Access controls and authentication protocols
- Regular staff training on data protection best practices
5. Cookies and Tracking Technologies
Our platform uses cookies and similar tracking technologies to:
- Remember user preferences and login sessions
- Analyze platform usage patterns
- Deliver targeted marketing content (where consented)
You can manage cookie preferences through your browser settings. Note that disabling cookies may affect certain platform features.
6. Your Data Protection Rights
Under applicable privacy laws, you have the right to:
- Request access to your personal data we hold
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data (subject to legal requirements)
- Object to or restrict certain data processing activities
- Withdraw consent for marketing communications
- Request data portability where applicable
7. Policy Updates
We may periodically update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through our platform or via email. The "Last Updated" date at the top of this page indicates when revisions were made.
8. Contact Information
For privacy-related inquiries or to exercise your rights, please contact our Data Protection Officer:
E-mail: support@thryvoo.in
Phone: +91 93480 58869
Registered Address: S1/22, ATM Square, Niladri Vihar, Bhubaneswar, Odisha, India